The Management Team at Beacon Communities believes in the principle of “Under Promise… Over Deliver. Exceed Customer Expectations.” Therefore, we stand well- prepared with system solutions and implementations:
- Resident Care
- Risk Management
- Sales and Marketing
- Human Resources
- Staffing Models
- Food Services
- Accounting Systems
Look at what Beacon’s hands-on experience has done for other senior living providers:
- Opened and stabilized occupancies of 5 newly-constructed properties since 2010
- Improved performance on 16 troubled asset communities
- Assisted owners with their exit strategies and sale of 28 properties
- Operated 7 properties financed through HUD
- Managed 3 asset portfolios containing 19 total properties located in 7 states
Labor costs generally comprise the largest component of an operating budget. To control staffing costs Beacon utilizes:
- Labor tracking system to monitor and keep costs manageable
- Caregiver and dietary staffing at each property monitored daily
- Timely alerts sent to responsible parties and Beacon if budgeted hours are exceeded
Beacon incorporates web-based, real-time, management systems and compares with industry benchmarks to efficiently monitor and effectively manage resident assessments and related care services:
- Assisted Living/Alzheimer’s residents assessed upon entry to community/quarterly
- Customized service plan prepared for each resident
- Apartments equipped with an emergency call system
- Daily monitoring of call response time, alerts to responsible parties
- Employee/resident/family satisfaction surveys to monitor quality of services and support
Your operations and obligations to your residents need to be functioning around the clock, so turn to Beacon’s viable, proven resources and pro-active competencies that create, integrate and administer cost-effective solutions.